Branches are costliest assets for any bank. The costs involve real state, staff, facility management, IT, security and systems and so on. There was a time when almost all banking happened through these branches. Now with a-changin’ times, banking also happens through internet, mobiles, tablets, ATMs on and call-centers. This has led to a classic dilemma for banks. If they open new branches, the low returns from...
Clari5 / Cross Channel Fraud Monitoring / Customer Connect - Modern banking / Customer Experience Management / Fraud Management / Fraud Monitoring / Mobility / Multichannel Banking Technology / Taking Customer Engagement Offline
9 Apr, 2014
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