Cross channel scams are the most pervasive form of frauds perpetrated against bank customers. Fraudsters target customer accounts by a number of access points- branches, ATM, cards, online banking or wire transfers. With multiple channels leading to multiple access points, installing adequate combat mechanisms takes a backseat, thus expanding the attack surface. Consumers have been steadily using mobile phones, cards and Internet banking, mainly relying on good...
Clari5 / Cross Channel Fraud Monitoring / Customer Connect - Modern banking / Customer Experience Management / Fraud Management / Fraud Monitoring / Mobility / Multichannel Banking Technology / Taking Customer Engagement Offline
9 Apr, 2014
- AML Analytics Anti money laundering B2B B2C bank fraud Banking banking fraud Banking Tech banking Technology Banks Big Data Branch Banking Clari5 combat cross-channel fraud Compliance credit card fraud Customer connect Customer Engagement Customer experience Customer experience management Customer Loyalty Customer Relations customer service Customerxps Cybercrime Features Financial Crime Financial Crime Management financial fraud Financial Services FinTech Fraud fraud management Fraud Monitoring ICICI Mobility Online Banking Product launch RBI real-time Real-time banking technology redefining starfish banks Strategic Marketing use case