CustomerXPs Blog


Episode 2: Blacklisted

Our new series of thrillers – produced and directed by CustomerXPs and Banking Technology – narrate the tales of the fight between the forces of good (the Clari5 analytics and anti-fraud software) and the forces of evil. Based on real events and guaranteed to keep you on the edge of your seat!  “All passengers travelling to Seattle by Southwest Airlines, WN44, are hereby informed that the flight is running 25 minutes...


Staying ahead of the digital curve with real-time decisioning

Dynamics of digital Financial institutions used to be the last candidates for change when it came to technology adoption. But over the recent past the banking sector has seen a dramatic ‘digital’ transformation given a discerning and demanding ‘digital’ generation, ferocious competition and a briskly evolving regulatory landscape. From a customer’s perspective, a bank that has gone digital should be able to, at a minimum, instantly provide...

Unauthorized Payments

Fraud-proofing Credit Cards Intelligently

While credit cards have transformed purchase transactions, it has not been without simultaneously growing vulnerabilities. Financial fraud losses across payment cards, remote banking and cheques totalled £755 million in 2015 – a 26% jump when compared to 2014 says Financial Fraud Action UK. It says that the rise across all fraud loss types during 2015 owes much to the growth of impersonation and deception scams, as well...