Category: Multichannel Banking Technology

Simplifying Banking Engagement

Simplifying Banking Engagement!

Simplifying Banking Engagement and Empowering your Customers Rapid change in the banking technology and the behavior of customers pushes banks to be on par with the industry. Gone are the days where everything was complex starting from standing in the queue, filling the form, money transfer, etc. Customers are now searching / looking for those products and companies that can simplify their lives. Simplicity is mutually beneficial...

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Banking Customer Experience in Middle East

Banking Customer Experience in Middle East The growing importance of customer experience has taken over the banking industry by storm. A recent report published by E&Y details out latest trends in customer experience from around the globe and suggests that banks should aggressively leverage valuable insights from customer behavior to effectively chart out their customer experience strategy. The infographic below throws light on banking customer experience in Middle East and...

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Fraud Landscape In Africa – The Pervasiveness of Online Fraud

Fraud Landscape in Africa Financial Fraud has perpetrated the banking industry in big way. As more people use the Internet for their banking needs, the number of fraudsters eyeing online financial transactions has also multiplied. In Africa particularly , online fraud has proved to be one of the most pervasive forms of financial fraud and is hugely impacting the fraud landscape.  This infographic below details out the fraud...