Category: Customer Connect – Modern banking

Don’t let anyone steal your milkshake! – Banking technology can be your gateway to customer mindshare

Don’t let anyone steal your milkshake! – Banking technology can be your gateway to customer mindshare

You are an amazing bank. You have great products and ultimate customer service. You are sure to be chosen amongst equals. You are sure to win….but it’s getting in the race that’s the issue. In the modern banking marketplace, consumers face an overwhelmingly large variety of products. In order to reduce the number of relevant alternatives to choose from, customers often use screening criteria (deliberate as well...

Why the “Real” in Real-time is Now More Important in Banking Than Ever!

Why the “Real” in Real-time is Now More Important in Banking Than Ever!

People are talking in real-time, to each other and so Brands better be on their toes as well to keep up with this new consumer-producer’s pace! What is the response? Simple, technology! If consumer power increases with the ability to be real-time, so should employees/users. Instances of powerful real-time technology especially in Banking are perhaps limited in current usage to select communities like Traders. What about the average Joe at the Branch teller counter? Brands and reputations can just as easily be destroyed due to a simple clerical error or a bad mood even!

Clari5 Launch by CustomerXPs with ICICI Group CTO as Chief Guest 0

Clari5 Launch by CustomerXPs with ICICI Group CTO as Chief Guest

Clari5 Launch by CustomerXPs with ICICI Group CTO as Chief Guest  Bangalore, March 06, 2012 CustomerXPs, a real-time intelligent software company, today launched its product Clari5 graced by group CTO, ICICI, Mr. Pravir Vohra in the presence of Bankers from top tier Banks. The event was held in Mumbai on March 6th, 2012. CustomerXPs, a disruptive Big-Data real-time intelligent software company, today launched its product Clari5 unveiled...