Hanging up on yet another pesky call offering me a loan that I’ve repeatedly refused, I’ve often wondered whether my bank really knows me. On a meaningful level. With the proliferation of channels, banks and customers today are engaged in incessant dialog over email and direct mail, SMS, phone and the occasional branch visit. Space is no object when there are online channels to shrink distances. Neither...
Clari5 / Cross Channel Fraud Monitoring / Customer Connect - Modern banking / Customer Experience Management / Fraud Management / Fraud Monitoring / Mobility / Multichannel Banking Technology / Taking Customer Engagement Offline
9 Apr, 2014
- AML Analytics Anti money laundering B2B B2C bank fraud Banking banking fraud Banking Tech banking Technology Banks Big Data Branch Banking Clari5 combat cross-channel fraud Compliance credit card fraud Customer connect Customer Engagement Customer experience Customer experience management Customer Loyalty Customer Relations customer service Customerxps Cybercrime Features Financial Crime Financial Crime Management financial fraud Financial Services FinTech Fraud fraud management Fraud Monitoring ICICI Mobility Online Banking Product launch RBI real-time Real-time banking technology redefining starfish banks Strategic Marketing use case