CustomerXPs’ real-time intelligence solution, Clari5™ Achieves Oracle Exadata Ready Status



CustomerXPs’ Clari5™ software Supports and Ready to Run on Oracle Exadata Database Machine for extremely large volumes of data as required by Global Tier-1 banks

Oct 3 2012, Bangalore: CustomerXPs Software , an enterprise software product company offering extreme real-time, intelligent Enterprise Financial Crime Management and Customer Experience Management products for Innovative Tier-1 global banks globally, today announced that the Clari5TM version 4.5 has achieved Oracle Exadata Ready status through Oracle PartnerNetwork(OPN). CustomerXPs is a Gold Level partner of OPN.

Today’s announcement demonstrates that CustomerXPs supports the Clari5 CEM (Customer Experience Management) and Clari5 EFM (Enterprise Financial Crime Management) solution version 4.5 with Oracle Exadata Database Machine and can support large volumes of data as required by global tier-1 banks. Clari5 version 4.5 also supports Oracle Linux and has achieved Oracle Linux Ready status..

“We are thrilled to have achieved Oracle Exadata Ready status and have verified that our Clari5 version 4.5 is ready to run on Oracle Exadata Database Machine,” stated Rivi Varghese, CEO of CustomerXPs. “Disruptive real-time intelligence Big Data solutions like CustomerXPs’ Clari5 provide businesses with the ability to analyze and interpret every transaction in real-time. This provides banks with the ability to predict in real-time and to configure their entire businesses around every individual customer during the short window of the transaction itself. Today, through Clari5 Tier 1 banks are already interpreting every transaction in real-time. Clari5 solution will now cumulatively address more than 90 Million end customers across our banking customers.”

Oracle Exadata Ready and Oracle Linux Ready are part of the Oracle Exastack Ready program which allows partners, such as CustomerXPs, to be recognized by Oracle for testing and fine tuning applications to achieve optimal performance on the latest component products of the Oracle Exadata Database Machine,Oracle Exalogic Elastic Cloud or Oracle SPARC SuperCluster engineered systems. The Oracle Exadata Database Machine is the only database machine that provides extreme performance for both data warehousing and online transaction processing (OLTP) workloads, making it the ideal platform for database consolidation and database clouds. It is a complete package of servers, storage, networking, and software that is massively scalable, secure, and redundant. Oracle Linux, with its default Unbreakable Enterprise Kernel, brings the latest Linux innovations to market, delivering extreme performance, advanced scalability, and reliability for enterprise applications, at a lower cost.

The Oracle Exastack Ready program recognizes CustomerXPs as having applications that leverage the latest Oracle technology to better support joint customers. CustomerXPs Clari5 offers the following innovative solutions, integrated to address the Banking requirements especially in Customer Experience Management and Enterprise Fraud Management areas.

  • Clari5 Enterprise Financial Crime Management (EFM) – Combats cross-channel, cross-product fraud in real-time (during the transaction window itself) enabling banks to automate targeted treatments
  • Clari5 Customer Experience Management (CEM) – Proactively senses customer needs and delivers contextual intelligence to provide more personalized products and services to customers

Speaking on the occasion, Aditya Lal, CTO of CustomerXPs, said, “Oracle Exadata Database Machine leverages leading-edge technology to provide customers with a virtually seamless high performance platform – which in our case means interpreting each of the millions of transactions in real-time as our solution is for global Tier-1 banks . Achieving Oracle Exadata Ready status is a critical milestone and from a business value perspective – this can be one of the most comprehensive banking solutions in the market.”

“When partners such as CustomerXPs leverage the latest component products of Oracle Exadata Database Machine as the foundation for their applications, they benefit from a complete, integrated and cloud-ready infrastructure that will help them utilize new features and functionality and drive innovation,” said Chris Baker, Senior Vice President, Worldwide ISV and OEM Sales. “We are pleased to see CustomerXPs achieve Oracle Exadata Ready status as this significant milestone helps equip them to deliver superior value to customers.” 


About CustomerXPs



About Company:CustomerXPs is an enterprise software product company offering extreme real-time, intelligent Enterprise Financial Crime Management and Customer Experience Management products for Innovative Tier-1 global banks globally.

Fastest, Smartest, Early warning system:Ours is the fastest, early warning  system that proactively senses cross-sell, attrition, customer engagement & fraud events by leveraging the SMARTEST technology that uses a multi-disciplinary approach. This focused approach ensures a BETTER top & bottom line for banks.

Disruptive real-time intelligence Big Data solutions like CustomerXPs’ Clari5 provide businesses with the ability to analyze and interpret every transaction empowering banks to predict in real-time and configure their entire business around every individual customer during the short window of the transaction/interaction itself. Clari5 consists of solutions in the areas of Customer Experience Management (CEM) and Enterprise Financial Crime Management (EFM) with multiple modules under each.

Quick Facts:5+ year-old Enterprise Software Product company; Gartner cool vendor for 2012;  Red Herring Asia 100 award winner; current market focus in Japan, Southeast Asia, Middle East & India. FinovateAsia2012 demoing company; Raised $4M in first round funding from JAFCO;
More information about CustomerXPs can be found at: https://www.customerxps.com

About Clari5™: Clari5 from CustomerXPs comprises two cutting edge real-time technology solutions – Clari5 CEM and Clari5 EFM. In today’s highly competitive scenario, where Banks are seeing eroding customer loyalty, Clari5 provides much needed relief in the form of personalized, relevant interactions allowing Banks to individualize customer experiences consistently across all channels and communication. A disruptive real-time intelligence product, Clari5 provides businesses with the clarity to analyze and interpret every transaction intelligently and in real-time enabling actionable insights. This capability helps Clari5 to provide full circle value from insight to influence during the customer transaction instantly.

CustomerXPs Clari5 Software creates real-time, intelligent products that empower banks with instant insights enabling influenced outcomes of deeper customer engagement and fraud-free transactions. Clari5 identifies and solves, in real-time, complex problems in the areas of customer experience management, contextual right-sell, fraud monitoring and compliance.

The approach adopted is differentiated because of a multi-disciplinary approach involving artificial intelligence, statistical modeling, neural networks, psychology and behavioral sciences. Combined with bleeding-edge technological capability created ground-up, the software delivers right-time, actionable insights that are unparalleled.

About the Oracle Exastack Program:The Oracle Exastack program helps enable Independent Software Vendors (ISVs) and other members of Oracle PartnerNetwork (OPN) to rapidly build and deliver faster, more reliable applications. Leveraging the Oracle Exastack program, qualifying OPN members have access to Oracle performance experts and dedicated labs for testing and tuning their applications on Oracle Exadata Database Machine, Oracle Exalogic Elastic Cloud and Oracle SPARC SuperCluster. With Oracle Exastack Optimized status, partners will receive access to corresponding Oracle branding, logos and related benefits to effectively differentiate their offerings. Customers can be confident when selecting Oracle Exastack Optimized applications that they are supported, and have been tested and tuned with the goal to achieve optimal performance, scalability and reliability. Also part of the program, Oracle Exastack Ready is dedicated to helping ISVs run their solutions on the latest major release of Oracle Exadata Database Machine, Oracle Exalogic Elastic Cloud, Oracle SPARC SuperCluster and their component products, including Oracle Database, Oracle WebLogic Server, Oracle Solaris, Oracle Linux and Oracle VM. These products provide partners with a lower cost and high performance infrastructure for database and application workloads across on-premise and cloud based environments. To find out more, visit http://www.oracle.com/partners/goto/exastack

About Oracle PartnerNetwork:Oracle PartnerNetwork (OPN) Specialized is the latest version of Oracle's partner program that provides partners with tools to better develop, sell and implement Oracle solutions. OPN Specialized offers resources to train and support specialized knowledge of Oracle products and solutions and has evolved to recognize Oracle's growing product portfolio, partner base and business opportunity. Key to the latest enhancements to OPN is the ability for partners to differentiate through Specializations. Specializations are achieved through competency development, business results, expertise and proven success. To find out more, visit http://www.oracle.com/partners.