• Open The Floodgates For Enterprise AI In Your Bank

    In his latest interview with Retail Banker International, Rivi Varghese shares his thoughts on why banks must deploy AI as a core strategic capability to overcome the 'yin-yang' predicament....[Read More]

  • CustomerXPs Positioned Again as Enterprise Solution in 2017 Chartis RiskTech Quadrant® for Enterprise Fraud Technology

    London, 3 July 2017. Leading provider of real-time financial crime, risk and compliance software for the global banking sector CustomerXPs has for the 2nd consecutive year been positioned as an Enterprise Solution in the Chartis RiskTech...[Read More]

  • Clari5 Clients Continue Their Winning Streak!

    More Global Acclaim for Real-time, Cross-channel Banking Enterprise Fraud Management Clari5's financial institution customers are continuing to receive highly coveted acclaim from global industry bodies for adopting Clari5's novel...[Read More]

  • IndusInd Bank Turns Fraud Management into Revenue Stream

    Clari5 customer IndusInd Bank realized that fraud and revenue can be 2 sides of the same coin, and converted this into an opportunity. The genesis of this platform was laid when the bank recognized the importance of integrating insights...[Read More]

  • CustomerXPs and Finesse to Showcase Clari5's 'Central Nervous System' based Anti-fraud Shield for Islamic Banking at Seamless Middle East Summit, Dubai

    Dubai, 1-2 May 2017. Enterprise Financial Crime Management software product company CustomerXPs along with Finesse, their premier technology partner, will be showcasing their acclaimed product Clari5 at the Seamless Middle East 2017...[Read More]

  • IndusInd Bank Wins Celent Model Bank of the Year Award For Growing Revenue While Managing Fraud; Endorsement of Clari5's 'Yin & Yang' Approach to Fraud Management and Cross-sell

    IndusInd Bank has won the Celent Model Bank 2017 Global Award for Fraud Management and Cybersecurity for driving a unique initiative, namely how to leverage the investments in fraud management to pay for itself. In the innovation,...[Read More]

  • Banks and Fintech Startups See More Value in Cooperation than in Rivalry

    In 2011, ICICI Bank was confronted with a unique problem. Most of the frontend staff of India's largest private sector bank by consolidated assets were reasonably fresh, and had to be quickly trained to interact online with customers....[Read More]

  • CustomerXPs to Showcase 'Human Brain Like' Real-Time, Cross-Channel Fraud Management at MEFTECH

    Abu Dhabi, 8 March 2017. Real-time, Cross-channel Banking Enterprise Financial Crime Management software product company CustomerXPs today announced that it will be showcasing their acclaimed product Clari5 at the upcoming MEFTECH...[Read More]

  • The Power of 'Segment Of 1'

    A premier resource for fintech market analysis, Financial IT provides a unique forum for fintech professionals to learn about and exchange new ideas. In a recent interview with the journal, the CustomerXPs CEO explains why a 'segment...[Read More]

  • Breaking The Silos

    A specialist in in-depth interviews with business leaders, TheSmartCEO captures the thought process behind their strategic decisions. In a recent interview with the magazine, Rivi Varghese explains what went into the making of a category...[Read More]

  • CustomerXPs Among 50 Fastest Growing Companies in Deloitte Technology Fast 50 India

    Bangalore, 18 November 2016. CustomerXPs has ranked 31 on the Deloitte Technology Fast 50™ India 2016, a positioning of the nation's 50 fastest growing technology companies. The rankings are based on percentage revenue growth over...[Read More]

  • CustomerXPs announces Real-time Intraday Liquidity Monitoring Solution for Banks in UAE to Achieve Basel III Deadline

    Dubai, 24 July. Extreme real-time banking analytics specialist CustomerXPs' today announced its Clari5 real-time Intraday Liquidity Monitoring Solution - a packaged, ready-to-deploy solution to help banks in the UAE achieve timely...[Read More]

  • Going digital: A small step for business but a giant leap for the CRO

    Banking is going digital and instantaneous, which is great news for customers. But it is also a great headache for banks, as fraud is going that way too - the money can disappear into fraudsters' virtual pockets with a blink of an...[Read More]

  • Kris Finsoftware and CustomerXPs Launch Clari5, voted Best Fraud Detection Product for Extreme Real-time Fraud Management, for Asia Pacific Banks

    Singapore / Manila, 26 July 2016. Subsequent to CustomerXPs' Clari5 being voted 'Best Fraud Detection Product' at the Annual OpRisk Awards in London in June 2016, Kris Finsoftware and CustomerXPs have announced a customized...[Read More]

  • Clari5 voted Best Fraud Detection Product at the 2016 OpRisk Awards

    London, 14 June 2016. CustomerXPs' Clari5 Enterprise Fraud Management product has been declared winner of the prestigious 'Best Fraud Detection Product Award' in the annual Operational Risk Awards held by Operational Risk...[Read More]

  • A beating heart for faster money access

    Banks are working on several security measures to make transactions safer. Besides working with IT companies, banks are also working closely with Financial Technology companies to help curb security threats including cyber fraud. Mint's...[Read More]

  • CustomerXPs recognized by Chartis as an Enterprise Solution player in the 2016 RiskTech Quadrant® for Enterprise Fraud Technology

    CustomerXPs, a leading provider of real-time financial crime, risk and compliance software for the global banking sector announced today that it has been recognized as an Enterprise Solution in the Chartis RiskTech Quadrant® for Enterprise...[Read More]

  • Bankers, engage your brains!

    Fintech Finance's latest issue features CustomerXPs' real-time financial crime management technology where CEO Rivi Varghese shares his perspective on the 'brainy' way for combating cross-channel fraud in banks...[Read More]

  • CustomerXPs' Clari5™ Delivers Elevated Performance with Oracle Database In-Memory for Its Extreme Cross Channel Real Time Enterprise Fraud Management Suite for Banks

    Oracle Database In-Memory along with CustomerXPs Clari5™ enables large financial institutions to remove analytic silos and analyze transactions across multiple channels, products and core systems in real time inline and within...[Read More]

  • CustomerXPs and Finesse to showcase Real-Time Fraud Management Solutions at Cards & Payment Middle East - 2016

    CustomerXPs together with leading anti-fraud technology major Finesse will be showcasing their Enterprise Fraud Management solutions platform that most financial institutions are seeking today. Finesse and CustomerXPs will showcase...[Read More]

  • CustomerXPs gets featured on Nasscom's Indian Analytics Products Landscape

    CustomerXPs has been showcased in the Nasscom's Research Paper 'Indian Analytics Products- Scaling New Heights'. The Chartis Risktech100 2016 company has been recognized for its solutions in the Enterprise Business Intelligence, Risk...[Read More]

  • Fintech startups disrupt mammoth banks

    Top bankers recently met at a luxury hotel in Bengaluru to discuss how to innovate startups, from sourcing ideas to influencing direction of new product development. The theme of the event revolved around how to combine the spirit...[Read More]

  • SBI and iSPIRT discuss future of banking in India

    ISPIRT and SBI had a 4-hour meeting on the future of banking. 30+ seniormost officers of SBI - including all the MDs, DMDs, CGMs, and GMs - participated. Two SBI Board members were also present. Nandan Nilekani chaired the session...[Read More]

  • CustomerXPs hosts Round table on Enterprise Fraud

    CustomerXPs, a Gartner ‘Cool Vendor’, hosted a roundtable on “Enterprise Fraud Management” in Chennai on May 8, 2015 in association with Bahwan Cybertek, a global provider of innovative software products and services....[Read More]

  • EY and CustomerXPs to prevent fraudulent transactions

    EY and CustomerXPs has announced a new alliance to assist companies with the detection, prevention and management of fraudulent transactions and activities across multiple business lines within the banking industry....[Read More]

  • CustomerXPs Announces the Launch of New Website to Help Banks Fight Fraud!

    CustomerXPs, a leader in banking technology unveiled its new website - www.customerxps.com with improved design and easy to access resources. The new website reflects CustomerXPs's commitment...[Read More]

  • Smartly combat the $3.5Billion banking fraud using Clari5's Geo-fencing & real-time analytics on smartphones

    Bangalore, India - April 16, 2014: CustomerXPs announced the launch of Clari5 Sherlock, which smartly fights multi-channel banking frauds, by using a combination of extreme big-data analytics and leveraging the location of customers'...[Read More]

  • CustomerXPs launches Paperless Branch Banking and Intelligent Queuing solution for the banks worldwide

    Singapore and Bangalore - November 14, 2013: CustomerXPs, a leading real-time technology company providing Customer Experience Management and Enterprise Fraud Management solutions...[Read More]

  • CustomerXPs™ disruptive innovation Clari5™ is now IBM PureSystems Ready

    CustomerXPs Software,an enterprise software product company offering extreme real-time, intelligent Enterprise Fraud Management and Customer Experience Management products for Innovative Tier-1 global banks globally, today announced...[Read More]

  • CustomerXPs™ real-time intelligence solution, Clari5™ Achieves Oracle Exadata Ready Status

    CustomerXPs Clari5™ software Supports and Ready to Run on Oracle Exadata Database Machine for extremely large volumes of data as required by Global Tier-1 banks. Clari5TM version 4.5 has achieved Oracle Exadata Ready status through...[Read More]

  • Startups like CustomerXPs™ offer customised solutions to brands for customer delight

    Globally large corporations like IBM and SAP and a handful of startups offer real-time customer engagement technology. In India, startups such as Capillary Technologies, CustomerXPs™ Software and Iken Solutions have built platforms...[Read More]

  • CustomerXPs launches its disruptive innovation, Clari5 Intelligent Relationship Management (iRM) at FinovateAsia 2012

    CustomerXPs has today at FinovateAsia announced the launch of Clari5 Intelligent Relationship Management (iRM)-a disruptive innovation that empowers Relationship Managers to offer personalization and make conversations that are contextual...[Read More]

  • CustomerXPs Wins NASSCOM Emerge 50 2012 Award

    CustomerXPs, the Software Product Company that creates real-time, intelligent products serving global Tier 1 Banks, announced that it is a winner of the NASSCOM Emerge 50 2012 award...[Read More]

  • CustomerXPs Selected to Showcase Clari5 iRM at FinovateAsia 2012

    CustomerXPs, the Software product Company that creates real-time, intelligent products serving global Tier 1 Banks, is excited to announce that it has been selected to present its innovative Relationship Manager mobile application,...[Read More]

  • CustomerXPs Named a Red Herring Asia Top 100 Winner

    CustomerXPs, the real-time intelligent software product company serving global Tier 1 Banks, is proud to be selected as a winner of the 2012 Red Herring's...[Read More]

  • How startups like CustomerXPs gained from some of India's best-known mentors

    The gap between a successful start-up and a failed idea is very often not money, but mentoring. As more entrepreneurs seek expert counsel to grow their business...[Read More]

  • CustomerXPs is a Finalist for the 2012 Red Herring Top 100 Asia Award

    CustomerXPs announced today it has been selected as a Finalist for Red Herring's Top 100 Asia award, a prestigious list honoring the year's most promising private technology ventures from the Asian business region...[Read More]

  • CustomerXPs Earns Gartner's 2012 "Cool Vendor" in Marketing

    CustomerXPs achieves record breaking 4000TPS on open platform Red Hat and Intel set up CustomerXPs Clari5 gives bankers the ammunition to connect with customers and architects experiences that are fulfilling and consistent for customers...[Read More]

  • CustomerXPs Aims To Help Businesses Provide 'Kirana Store' Experience To Customers

    CustomerXPs Software Pvt Ltd is a Bangalore-based developer of intelligent, real-time solutions, designed to enhance Customer Experience Management (CEM) and Enterprise Fraud Management (EFM). And it is also a Techcircle Fastracker...[Read More]

  • CustomerXPs' Big Data solution sets new performance benchmark

    CustomerXPs recently announced the results of a new performance benchmark for Clari5, its Big Data solution on Red Hat Enterprise Linux, running on the Intel Xeon hardware platform and using EnterpriseDB. The solution was able to demonstrate...[Read More]

  • CustomerXPs, Red Hat, Intel and EnterpriseDB set new performance benchmark for Clari5

    CustomerXPs announced its strategic partnership with Red Hat, Intel and EnterpriseDB around Clari5, the Disruptive Real-time Intelligence BIG Data solution, and in this regard are announcing a new performance benchmark for its solution...[Read More]

  • The Entrepreneur Yearbook 2012

    CustomerXPs featured on siliconindia's Entrepreneur Year Book 2012 as one of the top software companies. The Entrepreneur Yearbook is a Directory Listing of India's Most Exciting Companies and the Key People who Steer Them to Excellence...[Read More]

  • CustomerXPs wins TechCircle Fast Track 2012 award for top tech startups

    TechCircle.in announced CustomerXPs as one of India's top 20 tech startups to watch out for in 2012 from among hundreds of nominations. TechCircle's expert jury was made up of successful entrepreneurs and investors...[Read More]

  • Where and how to find the money for your entrepreneurial dream

    A less risky way to raise seed capital is to pool resources with a group of people who have shared interests and work together to escalate a business idea to at least a prototype. This is how the Bangalore-based CustomerXPs, a software...[Read More]

  • Customer Acquisition - The art of attracting and retaining customers

    Acquiring and retaining customers has become increasingly challenging as the average consumer today is more sophisticated, knowledgeable and connected...[Read More]

  • CustomerXPs Calls for Human Connect in Banking

    CustomerXPs™ software is said to be capable of working across all customer touch points and it doesn't require major changes to the existing systems landscape. It can interface with CRM, Core Banking System, Data Warehouse, Social...[Read More]

  • Social media analytics myths busted

    According to Rivi Varghese, chief executive officer-founder of Software Product firm CustomerXPs™, "At present companies are focusing merely on figuring out what customers are talking about them.The game changer will be when the...[Read More]

  • Merwin Fernandes Joins CustomerXPs™ As Strategic Advisor

    Bangalore, India - 4 Dec, 2011 Merwin will mentor and guide CustomerXPs™ Sales and Marketing functions. He will provide strategic guidance to the CustomerXPs™ management team in their endeavor to aggressively take their products...[Read More]

  • CustomerXPs Earns Gartner's 2012 "Cool Vendor" in Marketing

    Bangalore, India- 14 June, 2012 Gartner selected CustomerXPs as a Cool Vendor in Marketing (Id: 1972917) helping Marketing and Customer Service organizations within banks to engage with customers in real-time...[Read More]

  • Complex Event Processing and BI

    Today, BI as a solution falls short in two different areas. The short falls are as much a function of products designed in the space as is the relevance of the value that the BI paradigm promises. In the knowledge economy where activities...[Read More]

  • Bringing in the Human Element in CRM

    CustomerXPs™ has introduced a new line of software products that incorporates human sciences like sociology and psychology into existing CRM systems to give an intelligent human like experience to customers...[Read More]

  • Things I cannot live with out..

    He is your regular Mister Dexter. The right and left halves of Rivi Varghese's brain work in tandem to create smart software solutions. Inspired by Malcolm Gladwell's Blink, Varghese found CustomerXPs™ in 2006 to create intelligent...[Read More]

  • CustomerXPs™ 'RICE's with its banking solns

    The company, which counts large enterprises like ICICI Bank among its customers, is now going for a global expansion by building an ecosystem of partners, who would provide it with the necessary market leverage to enable penetration....[Read More]

  • CustomerXPs™ a software with a human touch

    I realised that banking customers wanted human touch as the transaction-oriented approach of banking software left a huge disconnect. I had also noticed through my personal experience that individual attention was lacking and that...[Read More]

  • Banking Socially

    Rivi Varghese, Founder & CEO, CustomerXPs™ Software Pvt. Ltd., said,Social media, in the context of banking, is much more than just marketing. For example, if a bank is able to glean that a customer is on vacation from social media,...[Read More]

  • Strong Adaptation of the Basics

    By combining artificial intelligence, real-time perspectives and the traditional mechanism of running models on large databases and doing this in-memory, it's possible to do things like real-time fraud analytics or qualify customers...[Read More]

  • Former Infoscions build a business around real time data analysis

    Having built the banking automation software and deployed it globally, the group saw a yawning gap in the way bankers deal with their customers. To be precise, technology they had built was not actually helping leverage the relationship...[Read More]

  • CustomerXPs™ Software raises $4m

    CustomerXPs™ Software, a technology product company, has raised its first round of funding to expand global sales, marketing and delivery teams and for research and development. The five-year-old firm has raised $4 million from a...[Read More]

  • Hi-Tech Employee to Entrepreneur

    As entrepreneurship gains pace across the country, supported by greater risk capital and a new class of angel investors , more employees of technology majors are leaving their cushy jobs to launch their own ventures...[Read More]

  • Mr. Rivi Varghese, Founder-CEO, CustomerXPs™ Software Pvt Ltd

    Mr. Rivi Varghese, Founder-CEO, CustomerXPs™ Software Pvt Ltd, co-founded CustomerXPs™ after a long stint in the IT products industry...[Read More]

  • Ex-Infy CTO Sharad Hegde-Backed CRM Startup Eyes Up To $7M VC Money | VC Circle

    Former Infosys chief technology officer and the IT bellwether's first non-founder employee Sharad Hegde found his calling in Golf when he made a premature exit from Infy in 2003. True to his passion for the game, Hegde found a way...[Read More]